Please use GYMAMMO Return Center to start return process.
Mail your product to:
267 Kentlands Boulevard, Suite #5075
Gaithersburg, MD, 20878, United States
- Our policy lasts 30 days for returns from the date you received your items.
- Sale and Clearance items cannot be refunded.
- All items are carefully inspected before we can take any action.
- All items must be sent back to us in the condition they were packaged and sent.
Refund will not be approved if:
- Items have been worn and washed,
- Original tags and care labels have been removed,
- Items are covered in animal or human hair,
- Items have perfume or smoke smells,
- Items have signs of deodorant or sweat stains.
Processing and returns shipments and cost:
- Typical time for packages to arrive to our warehouse is between 5-7 business days, depending on the shipping method you choose, location you sending it from, and during holiday seasons it might take longer.
- It may take up to 7 business days for returns to be processed. Providing a photo for damaged/defective items will help us process you requests faster.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- We are not responsible for return packages and don’t guarantee that we will receive your returned item. Therefore, consider using a trackable shipping service or purchasing shipping insurance.
Questions about the Return Policy should be sent to us at firstname.lastname@example.org.